Acupuncture Marketing School Podcast Episode #93: Practice Growth, Patient Retention and Purpose with Genevieve Drummond

In this episode, I sit down with Gen Drummond, CEO and founder of Hummingbird Clinical Consulting.

Gen brings over a decade of experience helping medical clinics improve accessibility of care, enhance patient outcomes, boost retention (for both patients and staff), and combat clinician burnout.

Before becoming a consultant, Gen worked as a registered nutritionist and served as the clinical director of the practice she co-ran with her father, a medical doctor. 

Today, she’s known for her deep-dive approach to helping clinics align their business strategies with their core values, so they can grow sustainably, stay purpose-driven, and ultimately help more patients.

In this conversation, we cover:

  • Strategies to prevent no-shows and improve patient retention
  • Building trust with patients before they step into your office
  • Conducting a practice audit to make better decisions for 2025
  • Why authenticity and sharing your story are still crucial in marketing
  • How to start building a legacy for your practice today
  • And so much more!

Show Notes:

🎙️ Listen to Episode #93: Practice Growth, Patient Retention and Purpose with Genevieve Drummond

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Today’s episode is sponsored by AcuHub.

AcuHub provides remote receptionists specifically for acupuncture practices. I use AcuHub in my practice and I love it! 💙

With AcuHub, you can rely on a dedicated one or two US-based, highly trained receptionists to answer incoming calls and inquiries, schedule appointments on your  EHR software, onboard new patients, and answer questions specific to your practice.

AcuHub offers month-to-month services with no contracts or termination fees, with rates between just $5-$8 per hour depending on the size of your practice.

Save time and money with your own dedicated Acuhub receptionist. If you have questions about AcuHub, feel free to email me about my experience at michelle@michellegrasek.com.

Visit Acu-hub.com to learn more.

Transcript:

[MICHELLE GRASEK] (00:05):

Welcome to the Acupuncture Marketing School Podcast. I’m your host, Michelle Grasek, and I’m here to help you get visible in your community, take marketing action with confidence and get more patients in your practice and more money in your pocket every week. We both know you’re a talented, passionate acupuncturist and that acupuncture has the power to change lives. So let’s dive right into this episode and talk about how you can reach more patients.

(00:33):

Today I’m sitting down with Gen Drummond, CEO, and founder of Hummingbird Clinical Consulting. Gen brings over a decade of experience helping medical clinics improve accessibility of care, enhance patient outcomes, boost retention of both patients and staff, and combat clinician burnout. Before becoming a consultant, Gen worked as a registered nutritionist and served as the clinical director of the practice that she co-ran with her father, a medical doctor. Today she’s known for her deep-dive approach to helping clinics align their business strategies with their core values so they can grow sustainably, stay purpose-driven, and ultimately help more people. In this conversation, we talk about strategies to prevent no-shows and improve patient retention, building trust with patients before they step into your office, conducting a practice audit so you can make better decisions for 2025, why authenticity and sharing your story are still critical in marketing, how to start building a legacy for your practice today and much more.

[AcuHub] (01:35):

Today’s episode is sponsored by AcuHub. Acuhub provides remote receptionists specifically for acupuncture practices. I use AcuHub in my practice and I really love it. With AcuHub, you can rely on a dedicated one or two US-based, highly trained receptionist to answer your incoming calls and inquiries, schedule appointments on your EHR software, onboard your new patients, and answer questions specific to your practice. Acuhub offers month to month services with no contracts or termination fees with rates between just $5 and $8 per hour, depending on the size of your practice. Save time and money with your own dedicated AcuHub receptionist. You can visit acu-hub.com to learn more. And of course, I’ll put the link in the show notes to make it easy for you. And if you have any questions about AcuHub, you are more than welcome to send me an email. I am happy to chat with you about my experience. My email is michelle@michellegrasek.com.

[MICHELLE] (02:33):

Alright, without further ado, let’s get into this interview with Gen Drummond. Hi Gen, thank you so much for being here with us today.

[GENEVIEVE DRUMMOND] (02:45):

Thank you so much for having me. Hi everyone. My name is Gen Drummond and I am the CEO and founder of Hummingbird Clinical Consulting. I founded my consulting agency after a career as a clinician and a clinical director. And our company mission is really to improve healthcare accessibility and patient outcomes, reduce clinician burnout, as well as improve patient and staff retention. So we offer services like consulting, coaching and marketing and media.

[MICHELLE] (03:19):

Well, I know my audience loves to talk about preventing burnout as well as patient retention. That’s actually something we don’t talk about a ton, but is certainly a big concern in the industry. I’m really curious what kind of clinician you were. I guess I didn’t realize you were also a doctor before you managed a clinic and ran your entire business, because you’ve been doing this about a decade, correct?

[GENEVIEVE] (03:44):

Yes. So I was not a doctor, I was a registered nutritionist. I worked alongside my dad who was a physician, and so I was the clinical director of our multidisciplinary practice in Canada.

[MICHELLE] (03:56):

Very nice. Okay, so then you have some wellness background as well. I’ve been listening to your talks all over on Jane, on Instagram, through your website. You have quite a few free webinars on your website, which people should definitely check out. Your website is hummingbirdclinicalconsulting.com.

[GENEVIEVE] (04:14):

That’s right.

[MICHELLE] (04:15):

Perfect. And one of the things that you talk about is helping people align their practice with their values. And I love this idea and I just think it’s hard for people to know how to actually do that. Is there a process that you bring people through? Do you have suggestions for questions they should ask themselves?

[GENEVIEVE] (04:40):

Yeah, yeah, that’s a great question. So we do have a coaching service that essentially acts as a session. And so our providers will go through a comprehensive intake form that allows them to start thinking about crafting their mission statement, even just identifying their values and what their philosophy may be and how that translates to all areas of their life, not only within your practice, but within other facets of your life, as well as the legacy that you want to leave for your family, for your practice members, for your business. And so it usually takes our participants about three hours to go through as far as answering the intake, but then we’ll facilitate that during a one-on-one coaching call. And the goal here is really to help providers align themselves with their values and asking themselves, who do you want to be? Who are you now? What do you want to accomplish in this life? What type of legacy do you want to leave behind for your kids, your grandkids, your practice members? What values feel most in alignment with who you are and what your future goals may be? And so it may not be so specific to just their practice, but really digging deep into that person’s soul so that they feel engagement with their life in all areas of their life.

[MICHELLE] (06:15):

So I often feel like our business values and our personal values are the same. Like we may think of them as being different, but ultimately, they’re the same values, but we are enacting them in different ways in our business or in our personal life. And this, it’s a big exercise. As you said, it’s asking people to really look into their soul and determine, I think of it as why are we doing any of this and is that answer digging deep enough to keep us going for 30 years?

[GENEVIEVE] (06:52):

Absolutely.

[MICHELLE] (06:53):

Or to build something that we can leave behind. Because I’ve always felt like that phrase, if you do what you love, you never work a day in your life is bull.

[GENEVIEVE] (07:05):

I agree.

[MICHELLE] (07:06):

I think if you…

[GENEVIEVE] (07:08):

Sorry, go ahead.

[MICHELLE] (07:09):

If you do what you love, you make it into a job and you will get to a point where you are tired of doing it like anything else. But then you can come back to your core values and your reasons for being there, and maybe those will evolve. But checking in and reassessing, where am I at now? Is the business that I’ve built in alignment with where I’m meant to be or where I’d like to be going. And all of that digging deep can be really refreshing and motivating to remind you like, all right, this was something that in the beginning I truly loved.

[GENEVIEVE] (07:44):

Yeah, and it changes throughout time depending on where you are in your life. And so I think just going back to those core values to motivate you to continue in a field that you fell in love with in the first place is what breeds a lot of future success. And it’s very purposeful work. And so when we find providers that may not be in alignment with their values and their philosophy, we often see them struggling in practice. And so maybe they got into an area of medicine because they really wanted to focus on underserved communities, but they’re working in a different area of medicine and now they’re in aesthetics or something like that. And it’s completely on the other end of the scale. So this type of work allows you to maybe get back to what really lit that fire in your belly to start with. And it’s not about changing your whole practice model, but maybe you go back to doing maybe volunteer work or you want to be a supervisor for a practice that works with underserved communities or whatever it may be. It’s just that beginning work to really check in with yourself. And I think it’s important as a provider to do that consistently. It’s not just something we do every 10 years.

[MICHELLE] (09:05):

Yeah, absolutely. Something else that you offer is this concept of a practice analysis, which, I love this idea. I love digging through all of my numbers for my practice and figuring out where am I spending money, where I shouldn’t, what worked and what didn’t. I think I am a little bit unique in this. Not everybody loves the numbers or the nitty gritty. Very few people are like, let’s make a spreadsheet, let’s make a graph. And I’m also the only one looking at the spreadsheet and the graph. So I’m just making it for myself, literally. I think it’s incredibly helpful. But also, it’s another thing that’s hard to do if you’re a solopreneur. Because who are you getting feedback from? Like, let’s say you make a graph and you’re like, yep, there it is. There’s the data. What do I do with this now? How do you walk people through a practice analysis and what’s important that you’re asking them to look for?

[GENEVIEVE] (10:07):

So maybe I’ll go back and kind of explain why this even came about of why a practice analysis, why are we doing this? One thing that I really recognized very quickly on in the beginning of my career was that a practice could have the best people and the worst systems and not be successful or the best systems and a team that’s not engaged and still not be successful. So the two pillars of our business is really in our practice analysis, and I’ll go through what that is, and the importance of it as well as our team assessments. And you kind of need both to go hand in hand if you are working as a team. But in the context of just the practice analysis, I wanted to develop a comprehensive questionnaire that our providers will go through before an initial consult with us.

(11:01):

And so we go through all areas of your business, clinical, administrative, financial marketing, and market to understand your current needs and what your future goals may be. And so not everybody’s on the same system. Not everybody bills the same way. Like it is such a nuanced approach and we wanted to make it easily digestible for people to understand what they’re doing in their day-to-day and how you could potentially pinpoint inefficiencies. And so we will work closely with our team leaders or our healthcare leaders to be able to evaluate things like management systems, patient outcomes, workflow procedures, and like I said, essentially identifying pain points across all departments depending on what type of practice that you’re in. And then for financial and marketing, we’ll look at things like key performance indicators or metrics that are indicated for that practice. Things like operating expenses.

(12:05):

We’ll even look at previous marketing strategies and those results. So specifically for practices that may have a marketing budget to understand you spent X amount of dollars for this type of marketing, like what did you yield as far as new patients and what was your retention for those new patients, obviously, over a specific period of time, that’s clinically indicated. And we’ll also look at things like treatment, product, service, profitability. So we kind of go through it all with them. It allows the healthcare provider or leader to get a glance into their practice today and align themselves with the goals for their future. And so if we say, hey, practice leader, we’re having all of these challenges that we see in your current system, because this is very systems focused, we may make a recommendation for another EMR or areas of optimization with their existing system. So that’s really like a first glance of what a practice analysis looks like for us, and really puts the healthcare leader in the driver’s seat to say, “Okay, these are my goals for the next five years. This is where I’m sitting right now. I’m not going to be able to reach them based on what’s occurring on the day to day. So we need to make some changes.” And having that very open and honest conversation about those things.

[MICHELLE] (13:27):

I definitely agree that it is so hard to make a plan, like a strategic plan, to reach a goal if you haven’t already assessed where you are.

[GENEVIEVE] (13:38):

Right.

[MICHELLE] (13:38):

You know, it’s easy to say, well, I want to hit 40 patients by the end of the year, 40 patients a week. And if you are at 20 or 30 patients right now, knowing, well, how many new patients am I usually bringing on per week? How long are they staying? Like, what’s the turnover? All of that matters a lot in terms of how you’ll reach 40 appointments a week by the end of the year. And all of this, these are all questions that the audience can ask themselves at home. I said, I’m the only one who loves these numbers. That’s probably not true. I hope that some people who are listening are also getting excited to dig through their own data because it really, really does help you with strategic goal planning.

[GENEVIEVE] (14:26):

Right.

[MICHELLE] (14:27):

Do you have questions that you recommend people ask themselves or like specific data they could pull to begin this process?

[GENEVIEVE] (14:35):

Yes. So I usually recommend that if you are on a system that allows you to pull your reporting, you do so once a month. So data points that you could look at are, if you are using a financial monitoring system, like things like your overhead expenses, profitability of services or treatment, new patient numbers, retention, percentage conversion. So if you do have a website and you are investing in marketing, are you tracking the conversion from those marketing efforts to the patients being booked in your office? Another really great metric to look at if you are looking into marketing is, or even just your online presence as a whole, but those new patients that are booking, what percentage of them are showing up for their first appointment? That can give you a lot of great feedback about where you sit as far as your brand messaging and your online presence.

(15:29):

And so we talk a lot with our clients about building trust with their future patients before they even walk through the door and what that means. So if you are finding that your initial conversion is really low, or your conversion post first appointment, meaning that they come in for their initial assessment, you make your recommendation of care and the vast majority of them don’t return, why is that happening? So really, really looking into gathering the data that’s specific to your practice and how they relate to those goals. So that would be my first step. Then I would pinpoint your current challenges and pain points. So this is one of my favorite spots, to be in, and I’ll maybe go through some like workflow management strategies and stuff like that. But it can be as simple as mapping this on a piece of paper. Like, you don’t have to get fancy, you don’t need to download a workflow mapping system if you don’t want to. But looking for inefficiencies or redundancies in your workflow that could be leading to challenges in your day-to-day.

(16:39):

So are you spending too much time charting post patient or client? Are your clients waiting at the front desk for a long time for you? So do you have a challenge with time management? Are you having issues in following up? So are you having a really low return so your clients aren’t re-booking or they’re not booking in blocks of sets of whatever your recommendations of care are. So really looking through your clinical and administrative workflows for challenges and pain points that could lead to reduction of efficiency in the day-to-day or even leading to burnout, which is a significant challenge for providers working on their own.

(17:26):

The next point is to define your goals. And I know this can be difficult when you’re probably sitting in a place of feeling a little overwhelmed. But making that, prioritizing that time in your month, in your quarter prior to the new year, to sit down and define what those goals are for that year, three years, five years. And one task, or I guess suggestion that I have for my clients is when you look at the next 12 months of your practice, and I do this every year for my personal life and my professional life, what is one word that you want to finish the year off at? Is it balance? Is it freedom? Like what’s that word and what does that mean for you? And I find that little recommendation often opens up a lot of perspective for individuals to be able to set some goals that kind of step behind that one word for the year. I have many more steps, but maybe you can interject if you have some questions.

[MICHELLE] (18:31):

Sure. You mentioned earlier this idea that if you are having people book and the no-show for the first appointment, that trust building even before they get to your office is really important. And I’m curious, what are some examples of how people would build that trust? Because I think that’s a relatively common experience and so frustrating when that happens.

[GENEVIEVE] (18:56):

Yeah. So I think there are a variety of different strategies that you can implement in your practice. And the first and most inexpensive one is to have content on your website that’s relevant to the services that you have and that really address your target market or your key demographics, main challenges, symptoms, whatever it may be. When you are really able to make that connection ahead of time and they already feel like, wow, my provider sees me, they hear me, they understand who I am, and I already am walking into a practice that has a really great knowledge of people like me, you’ve really started to build that trust ahead of time, just as simple as content, speak your truth and post it online. So that would be my first recommendation. And then really focusing on reviews. And so I know not every discipline can ask for reviews, but if they are online, even if you have a couple on your website that highlight some of the areas that you want to focus on in your practice, it can really help to tie in that challenge that your client is coming to see you for.

(20:12):

So those would be my top two recommendations. I can get into like the really nitty gritty of AI and predict predictive AI on chat bots and stuff too. So there’s a lot of things that we can put on a website to help build trust. Those would be my two first suggestions. And then having online booking with automated intakes. I mean, I just love the convenience and the accessibility that that builds for a patient population that is really looking for easy and attentive and engaged. So yeah, that would be my, I guess my top three.

[MICHELLE] (20:49):

I really appreciate the angle that niching down and being specific with your target market on your website is going to make your ideal patient feel seen and heard, which makes them more likely to show up for their appointment. That is kind of an extrapolation of target market that I hadn’t really thought about helping them actually come to their first appointment because they believe that you can help them because you are speaking to their symptoms, or the resolution that they’re looking for. Sometimes I feel like it’s really hard for people to commit to a niche on their website. Because they are just genuinely afraid of scaring away other people. And the feeling, as I’m sure you’re familiar with is, I can’t afford to scare people away. But I do think that in many ways it actually makes your marketing more effective and efficient. So you can do less but get more of the right people. And it may take a little time to build, but I do think that long-term it’s a better choice.

[GENEVIEVE] (21:58):

Yeah, and in those clients that come to us for that guidance, they are hyper aligned with their values and we see growth come from within the practice because they are now building thing like a generational practice. And so you are getting internal referrals. Practices like that don’t spend a ton of money on marketing anymore. I mean, they still do a little bit of lead generation, but it’s just a completely different way of looking at marketing your practice because in essence, you are just attracting your ideal client and you will feel most in alignment with those because those are the ones you want to be serving.

[MICHELLE] (22:42):

I think you also mentioned being your true self or who you are, and I also feel like that’s a little bit different than marketing to your target market, showing up as yourself and being authentic or letting people see a little bit of your personality, because some people feel like as healthcare providers to be taken seriously, you have to be kind of buttoned up. But I definitely agree that if you are yourself and you let that shine through just a little bit, you are going to end up with patients who are a great fit for you in terms of personality and energetically, regardless of whether they’re within your target market. But they are going to be a pleasure for you to work with, and they’re not going to be the person who feels like they take a ton of your energy every time they come into clinic. Do you have recommendations for how people sort of gently insert their personality into like their website or their marketing? Because I know that is something that people are sometimes resistant to.

[GENEVIEVE] (23:51):

About just showing up authentically online?

[MICHELLE] (23:55):

Mm-hmm, yeah.

[GENEVIEVE] (23:56):

Well, I can say that I haven’t seen a lot of resistance towards that, more looking for guidance to figure out how to accomplish that. And so some of the questions that a provider can ask themselves is as simple as, well, who do you want to serve and how many people do you want to serve or work with in the next year and what does that look like over the next three years? And what sort of content would be relevant to this specific demographic? Why would this content be helpful for them and what sort of health outcomes do you want for this patient population? All of these questions help you become aligned with that patient population. And one thing I find is that then going into practice just gets a lot of fun. It’s a lot of fun. And I think it just breeds success in a way where you feel like you’re aligned. Did I answer your question?

[MICHELLE] (25:03):

I think so, yeah. And I always think of the acupuncturists on social media, for example, who are really passionate about fertility, we can use that as an example. And you can tell when they are talking about something that they feel is really important for people to incorporate into their health for fertility, or they’re talking about a part of the system that feels like it’s not working in favor of the patient, you can feel their passion. And from that, I think potential patients, they make this mental leap that you are also an expert. Like, if you are sharing your passion for something, they, it’s not only that they want to work with you for that reason, and they think like this person really knows what they’re talking about. And so when I think of people being a little bit resistant, it’s only, I guess what I was thinking of was it can be hard to be told to share more on social media if someone is very private and they’re thinking about like, sharing their personal life.

[GENEVIEVE] (26:12):

I understand.

[MICHELLE] (26:12):

Or it can feel a little vulnerable to. b very passionate about a topic and then share it on social media and be concerned with trolls. But I do think that, as you said, sort of aligning yourself with your, all of those questions you asked for your ideal patient, it is going to really come through your passion and that you care about the topic and this specific type of patient.

[GENEVIEVE] (26:42):

And I think that it can feel fearful to put yourself out there. I mean, we put ourself out there and it puts you in a position where you can be criticized. But I’ll give you just a personal example of if you’re someone that doesn’t like public speaking, but you are speaking a lot and you are putting yourself out there at conferences or podcasts or webinars or whatever it may be, but you know that the end result is going to be that you’re going to help a lot of people, you almost overcome that fear to say fear is not necessarily a bad thing, but it’s a little barrier, a little obstacle that you can just put your toe above to get to the other side, but understanding what the outcome is. So if you are a bit fearful of maybe showing up more authentically or sharing your personal story of like, why did you decide to be an acupuncturist or a functional medicine doctor, or a registered massage therapist, whatever it may be, sharing that why, and the story behind your career path or the demographic that you want to help, it really does help to connect people to you.

[GENEVIEVE] (27:57):

There’s always going to be people that you just don’t mesh with and like that’s a part of life, but knowing that 99% of the people that will come to you, you know that you’re going to be able to really affect change in their life, is the motivation to get you beyond that barrier of fear.

[MICHELLE] (28:13):

Yeah, that’s such a good point. It’s almost like you’ve, I like the quote, you feel the fear and do it anyway, but you have to have a reason, you have a really good reason to get to the other side. And maybe the reason is just how much you could help that specific population or how you could really show up for your community in this specific really special way. Sometimes when I’m having conversations with marketing clients, we will talk about whether acupuncture is worth getting uncomfortable. If you think about it as something that’s so much bigger than you are, like sharing acupuncture with more people in this country, then a lot of people are like, okay, it’s right. It’s not about my individual visibility, even though that is wrapped up in there. And that’s a little scary, but it becomes less pressure on you and more about how can I introduce the world to how much acupuncture could change their life. It’s a nice perspective, it’s a nice feeling. But it’s easy for it to get lost in. I have to record an Instagram reel and I’m going to put my face in it and that feels scary.

[GENEVIEVE] (29:26):

Yeah, it’s spot on. It’s spot on for sure. And I think, I don’t think anybody gets into the healthcare field to think they’re going to be an Instagram influencer even like, this is not the goal and it’s nerve-wracking to put yourself out there to a huge community and you’re just like, I just want to go into clinic and I just want to see the patients that I’m going to be able to help. I get it, I get it. And so I can definitely, that definitely resonates with a lot of the clients that we work with, but that little barrier, once it’s overcome is just a world of fulfillment and purpose.

[MICHELLE] (30:02):

Okay. Well, I have two questions left for you before we finish up. So one is, you mentioned legacy earlier, and I am curious if people well, let me back up a second, legacy makes me think of retirement planning. At the end of my acupuncture practice days, if I’m going to retire, am I going to sell my practice, am I going to close it, do I want to leave it to someone specific? Do you feel like that is really a guiding principle and people making decisions even 10, 20 years before that happens?

[GENEVIEVE] (30:42):

I think in part, yes. I think a lot of providers aren’t thinking about that early on in their career. They’re just looking to build and grow and do whatever they can. For me personally, the idea of building a legacy and what a legacy means was very ingrained in the loss of my own father and what that meant for me as his daughter and business partner, and how we would continue his legacy. And so ultimately for us, it did mean choosing a wonderful provider to take over his practice and serve our practice members. And it wasn’t what we had envisioned. But for others coming to us wanting to plan for the future, it is in the front of my mind now as a consultant more than it ever would’ve been 10 years ago because of that personal experience to say, what would happen if you weren’t here tomorrow? What would happen to your family, your kids, whoever you support in your life, your practice members? They become like family for a lot of our clients.

(31:51):

And so it’s planning for that today as far as do you have any locums within your network? Do you want to bring on an associate or an independent contractor and train them? Like, what’s the plan for the future to ensure that you practice members are taken care of? And so when you start having those conversations with clients, it’s like, oh, yeah, I’m in it now, but I kind of have to think 15, 20, 25 years, or even the tomorrow of something unexpected happening. So what questions can I start asking myself today of how I can create value for the future generations that will exist after me? And so it’s important to start thinking about it now, I guess is what I’m saying.

[MICHELLE] (32:40):

I like the idea of thinking about it from that perspective of creating value now for whatever, whomever it gets passed on to in the future. I could imagine selling my practice, I could imagine maintaining ownership, but taking like a different role, but whatever that looks like, focusing now on building value for the future, I think is a really nice approach.

[GENEVIEVE] (33:13):

Yeah.

[MICHELLE] (33:15):

So my last question for you is, what is your definition of success?

[GENEVIEVE] (33:22):

I love this question. I love this question. So I think success is such a personal topic, and I also think it’s kind of ever evolving, but I will go back to the discussion that we’ve been having today is being in alignment with your purpose and your values and how that transcends all areas of your life. So it may not only mean financial success, but are you happy? Is your family happy? Do you wake up looking forward to a Monday? So I would just define success as alignment with purpose.

[MICHELLE] (34:08):

Very nice. Well, thank you so much for being here. I really appreciate it. Where can everyone connect with you? Where can they find you online?

[GENEVIEVE] (34:18):

Yes, so they can find us on our website. It’s http://www.hummingbirdclinicalconsulting.com, and they can find all of our booking links. We have tons of complimentary resources up on there, so definitely check it out, reach out if you need any help.

[MICHELLE] (34:35):

Perfect. Thank you.

[GENEVIEVE] (34:37):

Thank you.

[MICHELLE] (34:43):

Don’t forget to check out today’s sponsor, AcuHub, offering dedicated US-based receptionists specifically for acupuncture practices. Visit acu-hub.com or check the show notes to learn how AcuHub can save you time and streamline your practice. Until next week.